Sagar Kothari
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Call Center Software

Started Sep 15 0 Replies

3 Reasons to Use VICIDial for Your Call Center 1. It is cost effective 2. It is easy to customize 3. No vendor lock-in We offer VICIDial setup, customization & support services. For more…Continue

Tags: #CallCenterSolution, #OpenSource, #ContactCenterSolution, #CallCenterSoftware, #VICIDial

Call Center CRM Integration Flourishes Businesses with Omnichannel Communication

Started Sep 11 0 Replies

CRM solution and call center software are two different solutions. There are some contact center solutions which have integrated CRM solution, but here the CRM system has basic features. You can…Continue

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Friday
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One Person can Make a Difference and Everyone Should Try.

One Person can Make a Difference and Everyone Should Try.#MotivationalQuote #MotivationalMonday #ImageQuote #InspirationalQuote #Motivation #Inspiration #ThoughtoftheDay
Oct 15
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Oct 12
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Oct 11
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An omnichannel contact center solution to satisfy all your communication needs.

An omnichannel contact center solution to satisfy all your communication needs.Visit http://www.elisiontec.com/contact-center-solution to see more details of contact center…
Oct 10
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In order to succeed, your desire for success should be greater than your fear of failure.

In order to succeed, your desire for success should be greater than your fear of failure.#MotivationalQuote #MotivationalMonday #ImageQuote #InspirationalQuote #Motivation #Inspiration #ThoughtoftheDay
Oct 8
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Contact center & CRM solution integration.

Simplify calling and collection of data with Contact center & CRM solution integration.For more details, reach us:contact@elisiontec.com#CRM #CallCenter #ContactCenter #Click2call #Integration #Business
Oct 4
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IP-based communication

IP-based communication strengthen the companies to collect & share voice, data, and multimedia through robust enterprise communication solutions.#VoiceCall #VoIP #Communication #Business #Call #Elision
Oct 2
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"IP PBX Solution Benefits Healthcare Industry. Want to know how? http://www.elisiontec.com/ip-pbx-solution-benefits-healthcare-industry/"
Sep 28
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Sep 28
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Benefits of Help desk Ticketing Solution

Benefits of Help desk Ticketing SolutionHelps prioritize workflowFosters collaborationCentralized support activities#ITSupport #TechnicalSupport #CustomerCare #CustomerSupport
Sep 27
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Sep 26
Sagar Kothari liked Priyanka Vaish's group Elision - Contact Center Solutions
Sep 25
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"A Quick Guide to Learn How to Use Skills based Routing Effectively…"
Sep 25
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"Voice Logger Solution That Must Know…"
Sep 25
Sagar Kothari posted a status
"IP PBX Solution Benefits Healthcare Industry http://www.elisiontec.com/ip-pbx-solution-benefits-healthcare-industry/ #PBX…"
Sep 25

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Sagar Kothari's Blog

Best Call Center Software for customer care centers: Dialshree

Posted on September 20, 2018 at 7:23am 0 Comments

Looking for the best call center software?
Contact Elisiontec. The company has developed the best call center software, called, Dialshree. It can be used by any small to large scaled call centers and customer support centers. It supports all different inbound and outbound calls with its wide range of advanced features, including, but not limited to:
- Call routing 
- Sticky agent
- Predictive dialer
- Auto dialer
-…
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6 Most Crucial Software for Improved Customer Care:

Posted on September 15, 2018 at 4:32am 0 Comments

6 Most Crucial Software for Improved Customer Care:

Call center software

Live chat software

Workforce management software

Customer satisfaction software

CRM

Help desk software…

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Social Media Integration in Call Center Software to Accelerate Sales Campaigns

Posted on September 10, 2018 at 2:36am 0 Comments

Call center solutions are heavily used by various businesses, BPOs, lead generation centers and all other industry verticals run various sales campaigns. Whether it is a bank that runs campaigns to generate leads for loans and credit cards; or it is an insurance agency that runs campaigns to sell more policies; or any other business…

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Single Line Two Functions: Calling and Faxing

Posted on September 7, 2018 at 5:43am 0 Comments

General scenario of using the phone and fax services is to use two different numbers: One for the Phone aka Voice calling and another for the Fax. What if I say you can take benefit of both of these applications, calling and faxing, via single number. Just one main business number that you can use to make and receive calls as well as to…

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