We need Call Center for our US Pharma Client's INBOUND PROCESS:
1) 50 Seats spread across 1 shifts (8 hrs each, 1 shifts)
2) $10 per seat per hour per logged in hour.
3) Minimum 15 agents to start process, ramp up in 10 weeks. Training is for 3 days and provided via Skype. Client provides all training material, call recordings, etc.
4) Center has to provide US Toll Free Number.
5) Center needs robust Predictive Dialer with Inbound ACD
6) Center has to have the following facilities in place to start off process:
Thanks & Regards
NAME :- SANJEEV KUMAR
Contact number: 9971391129
Skype ID: SANJEEV20204